The Technician Users list now has a
Groups
column, between Login Role and Status, showing which Technician Groups each technician belongs to. Previously the only way to find this out was to open each Technician Group in turn and look at its assigned users.
Where a technician belongs to more groups than the column displays, a
+ N
indicator shows how many more there are, and hovering over the column reveals the full list. The column can be resized like the others.
Technicians with the Super or Primary login role can't be assigned to a Technician Group, so their rows show the usual empty placeholder.
Handy when reviewing access, since Technician Group membership determines which customers a technician can work with and which alerts they receive.